iGamingWire
Business & M&AiGaming Business · 2h ago

Overreliance on legacy VIP systems threatens ‘silent churn’, new survey finds

By Kathryn EvansSeptember 17, 2026

The brief

"VIP operations are the most human function in iGaming" said report co-author Viktoriia Grygorenko, CEO at The Playa.

Original report

iGaming Business

Summary is editorial. Full reporting, images and rights belong to the source.

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